Our company has recently been informed that certain unidentified accounts have impersonated mothercare Hong Kong, circulating false promotional messages via WhatsApp and Facebook.

We hereby clarify that these messages were not issued by mothercare Hong Kong, and their content has never been authorised by our company. To safeguard public interest, we remind customers that our only official social media platforms and WhatsApp order hotline are as follows:

• Facebook: https://www.facebook.com/mothercareHongKong
• Instagram: https://www.instagram.com/mothercarehongkong
• Official WhatsApp Order Hotline: (852) 6276 1119
• Official Website: https://www.mothercare.com.hk/

We urge all customers to remain vigilant. Please do not trust any suspicious channels offering promotions or messages, and avoid disclosing personal information to unknown parties to prevent potential loss.

If you suspect any loss of personal data or property, please contact the police for follow‑up action.